Rapid Response Is Truly the BEST Apr 12, 2026

There are those moments in life and home ownership that you dread. When the hot water heater suddenly gives out… that’s one of those moments of silence. When I tell you that this was the worst possible time for this curve ball in my life, I am truly telling you that’s an understatement. I know that there’s never a great time for that news, but I know there certainly is a worst time. And this—this was the worst time. So the ancient (OMG 2003) hot water heater finally gave out. I was pretty scared and overwhelmed. I had to bathe my kids in the sink that night, freaked out about the cost, the repair—the endless questions. So, I called the first highly reviewed company I could find on Google. I feel beyond thankful that I found these guys! Literally this was the biggest blessing that I could have asked for. Kyle arrived within about an hour or two. He was so pleasant, helpful, kind, and compassionate. He understood our dilemma, and Kyle truly helped us navigate to a solution that made this replacement possible. I can’t say enough about what a wonderful young man he is—he’s really an exceptional and experienced plumber that has a way of really making the entire experience pleasant and reassuring. I have been in the process of upgrading and fixing up my house for a while, and I have encountered my share of plumbing companies, and Rapid Response is truly the BEST company I have ever come across. The prices are reasonable, fair, and competitive. The service is prompt and professional. The range of services and timeliness of completing projects cannot be beat. The hot water heater died late that afternoon, and a new one was installed and working beautifully by lunchtime the next day! And it was very reasonably priced. I only really do reviews for companies that have gone above and beyond from the first phone call to the last goodbye. And this is a truly delightful company to work with. I can’t say enough! Five stars! And Kyle deserves five stars as well. He’s representing your company in a way that would make you proud. Wonderful experience and will be using this company as we continue our home projects and upgrades. Thank you so much!!!!

Kate Carlisle

Excellent work, done on time Apr 10, 2026

New water heater installed. Excellent work, done on time with no problems. Will definitely use them again for any plumbing work.

Ken Thomson

Exceeded Expectations from Start to Finish Apr 8, 2026

Had a great experience with Rapid Response Plumbing from start to finish. Initially, they were quick to respond, provided a clear and competitive quote, and took the time to walk me through water heater options without any pressure. I really appreciated the transparency around what was included and their willingness to refine the quote with additional details. Update after installation: Bailey completed the install, and the final result exceeded expectations. This wasn’t just a basic replacement—they installed a new Bradford White water heater, added a properly mounted expansion tank, and replaced the pressure regulating valve. The workmanship is clean and professional, especially the copper piping and overall layout. Everything was installed correctly and is working perfectly. What stood out most: Clear communication from start to finish Professional, detail-oriented installation No shortcuts taken Overall, a very smooth process and a noticeable upgrade from the previous setup. Highly recommend Rapid Response Plumbing and would absolutely use them again. After dealing with an older Rheem unit and outdated components, this upgrade made a noticeable difference immediately.

Shawn Penoyer

Daniel Was Very Professional Mar 31, 2026

Daniel was very professional, provided options, explained everything thoroughly, worked cleanly. Everything in the water heater closet looked tidy and, in fact, much better after he and Ben were done. One-year warranty on their work is solid. I have before and after pictures in this post for reference.

Diego Meneses

Very pleased with their service Mar 27, 2026

Our 15-year-old water heater started leaking over a month and a half ago. Sears would not repair it because it was over 15 years old. It was a slow leak, but we knew eventually it would give way altogether. We just trusted in Almighty God that He would hold it back till we could afford to get it replaced. Today Rapid Response replaced it with a 50-gallon water heater. All was done in a few short hours. No more leaking water heater. Husband and wife team and they were professional and prompt in the replacement. I would not hesitate to use them again. They cleaned up the area and were very respectful of our home. And as an added plus they loved our dogs. Thank you, Rapid Response! I trust Rapid Response and were very pleased with their service ♥️

Rebecca Bush

Very happy with the response Mar 25, 2026

Very happy with the response from this team. Mitchell arrived within the time mentioned. He assessed the setup and gave reasonable options and a fair estimate for replacement of the hot water heater. I felt great about his approach and honesty. Shortly after, Charlie arrived to help get everything installed and cleaned up. The whole process was less than four hours. Glad I found this group and happy to use them again for the next project.

Jimmy Luth